Effective Date: September 8th, 2025
Thank you for using Pet AI (“the App”). This privacy policy (“Privacy Policy”) explains how we collect, use, and protect your personal information when you use the App, which leverages artificial intelligence to translate pet sounds and assist in interpreting your pet’s behavior.
Please read this Privacy Policy carefully. By using the App, you consent to the data practices described below.
AI Disclaimer
The App is powered by artificial intelligence to interpret pet sounds and suggest possible meanings. While we aim for accuracy, AI is inherently imperfect and may produce incorrect or misleading translations. The results should be considered experimental and not definitive interpretations of your pet’s intent or emotions. Always use your judgment when acting on app-generated suggestions.
Information We Collect
Personal Information
If you create an account, contact support, or sign up for features, we may collect information such as your name, email address, and pet profile details (e.g., name, species, breed, age).
Audio Data
The App may allow you to record and upload pet sounds (barks, meows, etc.). These sounds are processed on-device or in the cloud to generate interpretations. We do not use audio data to identify you or your pet.
Device Information
We collect limited technical information like device type, operating system, IP address, and error logs to ensure app stability and performance.
Usage Data
We may collect anonymized data on how you use the App (e.g., how often you record pet sounds, which features are used) to help improve functionality and user experience.
How We Use Your Information
We use your data to:
Analyze pet sounds and generate possible meanings using AI.
Personalize your experience with pet-specific insights.
Improve app performance and develop new features.
Provide technical support and respond to user inquiries.
Comply with legal obligations or enforce our terms of service.
Data Sharing
We do not sell your personal information. We may share limited data in the following situations:
Service Providers
We work with trusted third parties (e.g., hosting, analytics) who help operate the App. These partners are contractually obligated to keep your data secure and confidential.
Legal Compliance
We may disclose data to comply with legal obligations, court orders, or to protect our legal rights, the safety of our users, or to prevent fraud.
Data Security
We take industry-standard measures to protect your data, including encryption, access controls, and secure cloud storage. However, no digital system is 100% secure. Use the App at your own discretion.
Data Retention
We retain user data only as long as necessary to deliver services, unless a longer period is required by law. You can request deletion of your data at any time within the app or by contacting us.
Your Rights and Choices
You may:
Request access to your data
Ask for correction or deletion
Withdraw consent or delete your account
Opt out of marketing communications via email
Please contact us using the information below to exercise your rights.
Third-Party Links
The App may contain links to third-party websites or tools. We are not responsible for the privacy practices of those services and encourage you to review their policies.
Children’s Privacy
The App is not intended for use by children under 13. We do not knowingly collect information from minors. If we learn a child has submitted data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy as needed. Any changes will be posted with an updated effective date at the top. Please review it periodically.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: support@calcounterai.com