Privacy Policy

Privacy Policy for CalorieX: AI Calorie Counter

Effective Date: September 8th, 2025

Thank you for using CalorieX: AI Calorie Counter ("the App"). This privacy policy ("Privacy Policy") explains how we collect, use, and protect your personal information when you use the App, which utilizes the OpenAI Vision API to scan food items and estimate nutritional information.

AI Disclaimer: The App is powered by AI, and while we strive to provide accurate and insightful analysis, AI is subject to errors, including hallucinations and inaccuracies. We are not responsible for any deductions, decisions, or actions taken based on the analysis provided by the App. Users should use their discretion and judgment when interpreting AI-generated insights.

Please read this Privacy Policy carefully. By using the App, you consent to the data practices described in this Privacy Policy and agree to comply with Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Health & Fitness Disclaimer
The Licensed Application is provided for informational and educational purposes only and is not a substitute for medical advice, diagnosis, or treatment. You should always consult with a qualified healthcare professional before starting any diet, fitness, or exercise program.

By using the application, you acknowledge and agree that:
Your participation in exercises, activities, or recommendations provided through the app is voluntary and at your own risk.
The Licensor makes no warranties or guarantees regarding the safety, effectiveness, or outcomes of any activities suggested.
To the fullest extent permitted by law, the Licensor disclaims liability for any injury, health condition, or damages resulting from your use of the app.

Information We Collect
When you use CalorieX: AI Calorie Counter, we collect the following types of information:

Personal Information:

We may collect personal information such as your name, email address, and any other details you provide when creating an account or contacting us.

Food Scan Data:

The App uses the OpenAI Vision API to scan food items, and as part of this, we collect images of the food items you scan. These images are processed to estimate nutritional information, and some data related to the scans, such as food type, calorie count, and nutrient information, may be stored for the purpose of providing you with the services.

Device Information:

We may collect information about your device, including device type, operating system, IP address, and app usage data, to improve the App’s performance and user experience.

Usage Data:

We collect information on how you interact with the App, including features used, session times, and frequency of use, to improve the functionality of the App.

How We Use Your Information
We use the information we collect for the following purposes:

To provide and improve the functionality of the App, including scanning food items and estimating nutritional values.
To respond to your inquiries and provide customer support.
To personalize your experience and offer tailored recommendations based on your preferences.
To analyze usage patterns and improve the App’s performance and features.
To comply with legal obligations, resolve disputes, and enforce our terms and policies.

Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

With service providers: We may share your information with trusted third-party service providers who help us operate the App, including the OpenAI Vision API for food scanning, analytics services, and cloud storage. These service providers are obligated to protect your information and use it only for the purposes for which it was shared.

For legal purposes: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or safeguard the rights of others.

Data Security
We take reasonable measures to protect the security of your information. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.

Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights and Choices
You have the right to access, correct, or delete the personal information we hold about you. You can also opt out of receiving promotional emails by following the unsubscribe instructions in those emails. To exercise your rights or if you have any questions about the data we collect, please contact us at [Insert Contact Information].

Third-Party Links
The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services you access.

Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in this document, along with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Email: support@calcounterai.com