Effective Date: September 8th, 2025
Thank you for using this iOS app (“the App”). This privacy policy (“Privacy Policy”) explains how we collect, use, and protect your personal information when you use the App, which provides sleep stories, meditations, breathing exercises, and calming sounds designed to help you relax and fall asleep faster.
AI Disclaimer
Some features of the App may use artificial intelligence (“AI”) technology to personalize recommendations or generate content. While we strive for accuracy and quality, AI can occasionally produce errors or inaccuracies. We are not responsible for decisions or actions taken based on AI-generated insights. Users should always use their own discretion and judgment when engaging with the App.
By using the App, you consent to the practices described in this Privacy Policy and agree to comply with applicable Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Personal Information
We may collect personal information such as your name, email address, or any details you provide when creating an account, subscribing, or contacting us.
App Usage Data
We may collect information about how you interact with the App, such as:
Features you use (e.g., meditations, stories, sleep sounds)
Session times and frequency of use
In-app preferences (e.g., favorite sounds, meditation types)
Device Information
We may collect technical details about your device, such as device type, operating system, IP address, and crash/diagnostic logs, to help improve the App’s performance.
How We Use Your Information
We use the information we collect for purposes such as:
Providing and improving the App’s functionality (stories, meditations, sounds, etc.)
Personalizing your experience with tailored recommendations
Responding to your inquiries and providing customer support
Analyzing usage patterns to improve features and performance
Complying with legal obligations and enforcing our terms and policies
Data Sharing
We do not sell, rent, or trade your personal information. However, we may share your data under these circumstances:
Service Providers: With trusted third parties who assist us in operating the App (e.g., cloud hosting, analytics, AI services). These providers may only use your data for the purposes we specify.
Legal Requirements: If required by law, regulation, or court order, or if disclosure is necessary to protect rights, property, or safety.
Data Security
We implement reasonable security measures to safeguard your personal information. However, no digital storage or transmission system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your data only as long as necessary to provide the App’s services or as required by law. If you request deletion of your personal data, we will remove it in accordance with applicable regulations.
Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Request deletion of your data
Opt out of promotional communications at any time
To exercise these rights, please contact us at the details below.
Third-Party Links
The App may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
Children’s Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected here, along with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: https://www.calcounterai.com/sleepapp